PRIVACY POLICY

Your privacy is very important to us. This privacy policy (“Privacy Policy”) explains how, DOPESCRUBS LLC ("Dope Scrubs", "we", "us", or "our") collects, protects, and uses information you provide. By using https://dopescrubs.com (the "Site") which includes but is not limited to visiting, making a purchase, or providing your information to us, you agree to accept the practices described in this Privacy Policy.

What Information Is Collected

 

We group the collection of user information into two categories: personal, which is information identifiable to a specific member, and aggregate, which is general demographic information that does not identify any individual member. Personal information may include your name, username, profile picture, date of birth, email address, mailing address, credit card information, phone number, and any other identifying information you may choose to provide. We may also give you the option to upload or share images or videos of yourself and others on our Site. Additionally, we may collect certain technical information such as your Site preferences as well as demographic information such as size and language preferences, age, gender, geographical location, time zone, income and education. Dope Scrubs may use or disclose aggregate information for any lawful purpose.

How We Use Your Information

 

We collect personal information to make our services related to this Site (the "Services") more rewarding for you to use, including billing, shipping and tracking your orders. If we have any questions or concerns regarding your order, we may use this information to contact you. We also use this information for internal purposes, such as studying our customers' preferences and improving customer experience on the Site. We may also use your information to contact you for promotional purposes and provide customer service to you. If you enter into a sweepstakes, contest or similar promotion, we may use the information you provide to administer those activities, email participants, notify winners, and award prizes. By participating in a sweepstakes, contest or similar promotion, you agree to the promotion’s terms and conditions and agree to share the information you submit for the promotion with the sponsors of that promotion. We may combine information about you with information from other sources in order to improve the quality of our Services.

We also receive and store certain personally non-identifiable information, which is collected passively using various technologies, and cannot presently be used to specifically identify you. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors' Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve you, we often conduct research on customer demographics, interests and behavior based on the personal and other information provided to us. This research may be compiled and analyzed on an aggregate basis. We may share this non-identifiable and aggregate data with affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.

 

As we provide our services globally, by using the Services you acknowledge that we may use the personal information we collect or receive about you in the US, European Economic Area and other countries in which we and our partners operate for purposes described in this Privacy Policy. 

How Is This Information Shared

 

We share information about you only as described in this Privacy Policy and with companies we partner with including, but not limited to, our subsidiaries and affiliates. Our partner companies follow practices at least as protective as those described in this Privacy Policy. 

 

In addition, there are certain circumstances in which we may share your personal information with certain third parties without further notice to you, as set forth below: 

 

  • We do not sell any of your personal information to third parties for profit. Like most online businesses, we do share some information with contracted third parties in order to provide better services and advertising to you, and do afford you the option to opt-out of sharing this information.

  • We may share information about you with trusted third parties in order to improve your customer experience. These third parties may contact you about products, services or promotions you may be interested in, or to otherwise improve your customer experience with this Site.

  • We may share information about you, such as your name, address, email address, as well as a record of any transactions you conduct on our website or offline with us via our third-party advertising partners and its service providers, in order to deliver to you relevant banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partners will make the data we provide to it anonymous. To learn more about the use of this information or to make choices about receiving personalized advertising provided by third parties.

  • As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets.

  • When we believe in good faith that disclosure is necessary to protect the rights, property and safety of Dope Scrubs, its users or the public.

  • As required by law, to comply with a judicial proceeding, subpoena or court order, to exercise our rights, or to defend against any claims.

 

Cookies and Web Beacons
 

This Site uses cookies and web beacons to gather aggregated, non-personally identifiable information in order to help us better understand user behavior, tell us which parts of this Site users have visited, and facilitate and measure the effectiveness of advertisements and web searches. Such information may be shared with trusted third parties but the information will not personally identify you. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information. As we develop this Site, we may gather additional information from you through the use of other technologies.

Cookies

 

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies to collect anonymous information about how you use this Site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our Site, what pages you view, and where you go after you leave our Site. The cookies are not connected to your personal information. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site's features and disabling may cause some features on the Site to operate improperly.

 

Dope Scrubs does not read or respond to “Do Not Track” browser settings and if used, our Site may continue to collect information in the manner indicated in this Privacy Policy.


Web Beacons
 

Web beacons, or clear gifs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on our Site by informing us what content is effective. We do not tie the information gathered by web beacons to your personal information.

Security

 

The security of your personal information is important to us. When you provide sensitive personal information (such as a credit card number), we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us and to guard against loss, unauthorized access, misuse, disclosure, alteration and destruction, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. Please keep this in mind when disclosing any personal information to us or any other party online. In the event that we learn of a security breach, we may notify you electronically or in writing, to the extent required by law, so you may take appropriate protective steps. If you have any questions about security on our Site, please contact us as indicated below.

Opting Out

 

We may occasionally send you newsletters and emails regarding announcements, special offers, promotions, features and/or product updates. We may also communicate with you on behalf of third parties about special offers, promotions, features and/or product updates we think may be of interest to you, or you may have opted-in to receive newsletters or special promotions from one of our trusted third party providers. If you decide you do not wish to receive these communications, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication. Note, however, that as user of the Services you cannot opt-out of some administrative communications that are reasonably necessary to the Services, such as billing or service notifications.

Links to Other Sites

 

This Site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this Site and does not apply to other sites that are owned and operated by third parties. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect, and you will need to contact the other sites directly for information regarding their privacy policies. The privacy policies of the other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of the other sites and cannot guarantee the security of any of your personal information collected there.

 

Public Features of the Site

 

This Site may enable you to post comments, reviews, photos, videos, and other information on publicly available areas of this Site. Any information you post in these areas of this Site will be available to all of our users.  By posting on the publicly available areas of the Site, you agree that Dope Scrubs is not responsible for the information posted or the use of that information by any third party, so please use caution in disclosing any personal information when you post such comments, reviews, photos, videos or other information. We reserve the right to terminate user accounts if the public features of this Site are used inconsistently with the Site’s Terms of Service.

Accessing, Updating or Deleting Your Online Account Information

 

You may access, update, supplement or correct your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us by phone if you wish to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Children Under 18

 

This Site is not designed for children and we do not wish to collect personal information from children under 18. If you register with us and we discover that you are under 18, we will delete your account. If a child under the age of 18 has provided us with personally identifiable information online, we ask that a parent or guardian contact us to have that child’s information deleted.  You must be 18 or over to purchase products and provide personal information to this Site.

Exclusion to This Privacy Policy

 

This Privacy Policy shall not apply to any unsolicited information you provide to Dope Scrubs through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as review sections and forums (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Dope Scrubs shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

 

Important Information for California Residents

 

If you are a California resident, this section applies to you. It describes how we collect, use and share personal information of California residents, and their rights with respect to their personal information, as defined under the California Consumer Privacy Act of 2018 (“CCPA”).

 

            Your Privacy Rights

 

As a California resident, you have the following rights in connection with your personal information (collectively, “Privacy Rights”):

 

  • Access/Portability. You have the right to request and receive a copy of your personal information we have collected, used, disclosed and sold within the previous 12 months. You can also view and manage most of your personal information by logging into your account.

 

  • Deletion. You have the right to request the deletion of your personal information we collect and maintain. Please be aware that deleting your personal information is irreversible and means that you will no longer have an account with us. By submitting a deletion request, you will be deleting your entire account including any store credits, reward points, and order history. If you have any member credits on your account, those credits will be deleted and can no longer be used. If you chose to use our Site at a later time, you will need to sign up again and create a new account.

 

  • Opt-Out. You have the right to opt-out of the sale of your personal information. Please note, we do not sell any of your personal information to third parties for profit. Like most online businesses, we do share some information with contracted third parties in order to provide better services and advertising to you. California law may classify our limited sharing with these contracted third parties as a “sale” of personal information, and we do afford you the option to opt-out of sharing this information. You also have the ability to restrict the use of cookies and advertising IDs:

 

  • You can use your browser’s settings to clear, delete or prevent cookies. We cannot control cookies that you have stored on your browser and recommend deleting all current cookies. Instructions for how to do this on different types of browsers can be found here: https://www.allaboutcookies.org/manage-cookies/.

 

  • We use Google Ads and Google Analytics to serve and measure advertising. Please visit google.com to opt-out of any personalized ads and cookies.

 

  • We also use Facebook to help serve advertising. Please visit Facebook.com to control Facebook’s use of cookies.

 

  • You may also find more information on our use of cookies and how to manage them in the Sections titled “Cookies and Web Beacons” and “Opting Out,” above.

 

Please be aware that after submitting an Opt-Out request, you may still continue to see advertisements regarding our company online or through third parties. If you continue to visit or use the Site, you may also come across our ads. You will no longer receive personalized advertisements, but you may still see generic, non-personalized advertisements.

 

  • Non-Discrimination. You have the right to exercise any of your Privacy Rights free from discriminatory practices prohibited by California law.

 

            How To Exercise Your Privacy Rights

 

To submit a privacy related request, you may call us at 909-406-8566 Mon-Thurs from 11am-4pm CST, email us at contactus@dopescrubs.com

 

Prior to processing, we will authenticate your request through our standard verification procedures, such as by requesting you to log in to your account or by verifying the information you provided in your request with your account information we have on file. This information may include first name, last name, email and phone number. Please be aware that this information will only be used to verify and help process your request. However, we are required by law to keep information related to your request for record keeping purposes.

 

Please allow up to 90 days for us to complete your request. Please note, these Privacy Rights are subject to exceptions, and in certain cases we may decline your request as permitted by law.

 

You may also allow an authorized agent to submit privacy related requests on your behalf. If you would like to do so, please submit a signed Power of Attorney naming the person who will be your authorized agent. This person may then submit privacy related requests on your behalf using any of the available methods we offer.  Please mail the signed Power of Attorney to Attn: Privacy Request, DOPESCRUBS, LLC (Dope Scrubs), 2138 S. Indiana Ave. Suite 903. Chicago, IL. 60616

 

            Personal Information Collected or Shared in the Preceding 12 Months

We collect Personal Information when you use the Site. The categories of information we collect and have collected in the last 12 months include the following:

  • Contact Data, including but not limited to your name, email address, postal address, phone number, and similar information about your employer.

  • Demographic Data, including but not limited to your birth date and month, gender, country, occupation, student or military status.

  • Transaction Data, including but not limited to information about your purchases and the last four digits of your payment card.

  • Profile Data, including but not limited to your interests, sizing, preferences, and favorites.

  • Content, including but not limited to content within any messages you send to us (such as feedback and questions to customer support) or publicly post on the Site (such as in product reviews).

  • Referral Data, including but not limited the name and email address of your friend when you use our referral features

  • Job Application Data, including but not limited to your employment and education history, transcript, writing samples, and references.

If you do not provide us with the requested information, we may not be able to provide you with access to or full use of our websites and/or services.

We collect information in the following circumstances, and hold the information in the following ways:

  • Create an Account. We require that you create an account to place an order for return processing. When you create an account, we collect your Contact Data and Demographic Data. Your password is stored with our service providers and we do not have access to it. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password. We may allow you to store Profile Data and other information through your account.

  • To place an order, we will require your Contact Data and Profile Data. We use service providers to process your payments.

  • Marketing Communications. If you subscribe to our email mailing list, we collect your Contact Data as well as other information on an optional basis.

  • Contests and Promotions. When you enter a contest or participate in a promotion, we collect your Contact Data and any additional information or content required for the contest or promotion. These contests and promotions are voluntary. We recommend that you read the rules for each contest and promotion that you enter.

  • Contact Us. When you contact us with a comment, question or complaint through email, social media, or telephone, you may submit Contact Data along with other information or Content.

  • Surveys and Customer Research. From time to time, we may offer you the opportunity to participate in one of our surveys or other customer research. We may collect your Contact Data and other information you submit.

  • Ambassador Program. When you apply to or participate in our Ambassador Program, we may collect your Contact Data, Demographic Data, and any additional information or content required for application to or participation in the program. Applying to and participating in the Ambassador Program is voluntary.

  • Referrals. By using this feature, you acknowledge and agree that you have consent of the other party for us to use their contact information to fulfill your request and send them an email about our service.

  • Apply for a Job: When you apply for a job, we will collect your Job Application Data as necessary to consider you for job openings.

Information Collected Automatically.

In addition, we automatically collect and hold Personal Information when you use the Site. The categories of information we automatically collect and have automatically collected in the last 12 months include the following:

  • Site Use Data, including data about the features you use, the pages you visit, the searches you make, the Products you view and purchase, the referring/exit pages, the domain name, clickstream data, and the date/time stamp for your visit.

  • Device Connectivity and Configuration Data including data about your browser or device type, your device’s operating system, your Internet service provider (“ISP”), your device’s regional and language settings, your device’s Internet Protocol (“IP”) address (a number that is automatically assigned to your device when you use the Internet, which may vary from session to session), and other device identifiers.

We use various current – and later – developed tracking technologies to automatically collect information when you use the Site, including the following:

  • Log Files, which are files that record information automatically in connection with your use of the Site.

  • Cookies, which are small pieces of information stored on your device’s browser that act as a unique tag to identify your browser. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for extended periods of time) to provide you with a more personal and interactive experience on our Site. Cookies allow us to make the Site more useful to you, remember your preferences, support security features, tailor your experience, better understand how you use the Site, and bring you advertising both on and off the Site.

  • Pixels (also known as web beacons), which are pieces of code embedded in a website, video, email, or advertisement that sends information about your use to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contains JavaScript code). When you access a website, video, email, or advertisement that contains a pixel, the pixel may permit us or a third party to drop or read cookies on your browser. Pixels are often used in combination with cookies to track activity by a particular browser on a particular device. We use information collected from pixels to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, better tailor our Site to our users’ needs, and bring you advertising both on and off the Site. For example, some of the information may be collected so that when you visit the Site or again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests.

  • Device Fingerprinting, which is the process of analyzing and combining sets of information elements from your device’s browser, such as JavaScript objects and installed fonts, in order to create a “fingerprint” of your device and uniquely identify your browser and device.

For further information on how we use tracking technologies for analytics and advertising, and your rights and choices regarding them, see the “Analytics and Advertising” and “Your Rights and Choices” sections below.

Information from Other Sources.

We also collect and hold Personal Information from other sources. The categories of other sources from which we collect and have collected information in the last 12 months include the following:

  • Data brokers or resellers from which we purchase data to supplement the data we collect.

  • Social networks when you engage with our content, reference our Site, or grant us permission to access information from the social networks.

  • Partners that offer co-branded services, sell or distribute our products, or engage in joint marketing activities.

  • Customers in connection with us processing their transactions and purchases.

  • Publicly-available sources, including data in the public domain.

How We Use Information.

We collect, hold, use and disclose the Personal Information we collect for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting, holding, using and disclosing information, including in the last 12 months, include the following:

  • Operating and managing our Site.

  • Processing and fulfilling transactions and purchases.

  • Performing services requested by you, such as responding to your comments, questions, and requests, and providing customer service.

  • Sending you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.

  • Preventing and addressing fraud, breach of policies or terms, and threats or harm.

  • Monitoring and analysing trends, usage, and activities.

  • Conducting research, including focus groups and surveys.

  • Improving and customizing the Site and our other websites, apps, marketing efforts, products and services.

  • Developing and sending you direct marketing, including advertisements and communications about our and other party products, offers, promotions, rewards, events, and services.

  • Administering your participation in the contest or promotion, including to deliver a prize to you if you are the winner.

  • Providing you with advertising.

  • Fulfilling any other business or commercial purposes at your direction or with your consent.

  • Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use information about you, please see the “Your Privacy Rights” section.

How We Share Information.

We share the Personal Information we collect in accordance with the practices described in this Privacy Policy. The categories of entities to whom we disclose and have disclosed information in the last 12 months include the following:

  • Service Providers. Your information may be transferred to service providers who process the information on our behalf, including service providers that process purchases for us, host the Site, help with fraud prevention and technical support, verify your eligibility for certain discounts, and provide analytics, advertising, and marketing services. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose the information for their own marketing or other purposes, although we may permit them to use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. Our service providers may be located in the U.S., Canada or other foreign jurisdictions.

  • Vendors and Other Parties. We share information with vendors and other parties, including analytics and advertising technology companies. Vendors may act as our service providers, or in certain contexts, independently decide how to process your information. For more information on advertising and analytics, see the “Advertising and Analytics” section below.

  • Affiliates. To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in the event we have such Affiliates in the future.

  • Partners. We share information with our partners in connection with offering co-branded services, selling or distributing our products, providing promotions, or engaging in joint marketing activities.

  • Customers. We share information with our customers in connection with us processing their transactions and purchases.

  • Legal and Compliance. We and our Canadian, U.S. and other foreign service providers may disclose your information if we believe that such disclosure is necessary to (i) resolve disputes, investigate problems, or enforce our Terms of Use; (ii) comply with relevant laws or to respond to requests from law enforcement, regulatory bodies or other government officials relating to investigations or alleged illegal activity, or in response to a subpoena, a search warrant or other legally valid inquiry or order; (iii) another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud; or (iv) protect and defend our rights or property or the rights and property of you or third parties.

  • Sale of Business. We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Dope Scrubs or as part of a corporate reorganization or other change in corporate control.

  • We share information you make public through the Site, such as information when you post a review. Please think carefully before making information public as you are solely responsible for any information you make public. Once you have posted information, you may not be able to edit or delete such information, subject to additional rights set out in the “Your Rights and Choices” section below.

  • Facilitating Requests. We share information at your request or direction, such as when you use our Referral feature.

  • Consent. We share information with notice to you and your consent.

Notwithstanding the above, we may disclose information that does not identify you (including information that has been aggregated or de-identified) except as prohibited by applicable law. For information on your rights and choices regarding how we share information about you, please see the “Your Privacy Rights” section.

Social Media and Technology Integrations.

We offer parts of our Site through websites, platforms, and services operated or controlled by separate entities. In addition, we integrate technologies operated or controlled by separate entities into parts of our Site. Some examples include:

  • Links. The Site contains links to other websites that are not owned or controlled by us, including our partner sites and social media websites. These links are not intended as an endorsement of or referral to the linked websites. When you click on such a link, you will leave our Site and go to another site. The linked websites have separate and independent privacy policies, notices and terms of use.

  • Brand Pages and Chatbots. We may offer our content through social media. Any information you provide to us when you engage with our content (such as through our brand page on Facebook or Instagram or via our chatbot on Facebook Messenger) is treated in accordance with this Privacy Policy. Also, if you publicly reference our Site on social media (e.g., by using a hashtag associated with us in a tweet or post), we may use your reference on or in connection with our Site.

 

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at contactus@dopescrubs.com



Nevada Residents


If you are a Nevada resident and have provided us with any personal identifying information, you may opt-out of sharing your information with third parties if you submit an opt-out request to the following email address: contactus@dopescrubs.com. Please note we do not sell any of your personal information for profit, we do share some information with contracted third parties in order to provide better services and advertising to you.  Please allow 90 days for completion of such request. 


Accessing and Updating Your Personal Information

 

You have the right to access, correct or delete personal data which has been provided to Dope Scrubs. At any time, you may update or correct your online account information by logging into your account and navigating to the "My Account" page or by contacting us. You may also delete your personal data by contacting us to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

If you do not want Dope Scrubs to use or disclose your information or provide your information to third parties for marketing and sales purposes, please contact Dope Scrubs at the address provided below. If you have already received a non-administrative communication that you did not wish to receive, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication.


Dope Scrubs is subject to the jurisdiction and investigatory and enforcement powers of the Federal Trade Commission (FTC).

 

Amendments or Modifications to this Privacy Policy
 

We reserve the right to amend this Privacy Policy at any time without prior notice. Notice of any change will be posted on this Site. Please check this page periodically for changes. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contact Us

 

If you have any questions regarding the use of our Site or Privacy Policy, please contact us by calling (909) 406-8566 or by writing to us at:


DOPESCRUBS LLC

Attn: Legal Department/Privacy
2138 S. Indiana Ave.
Chicago, IL. 60616